Privacy Policy

Last Updated: May 4, 2026

Novyx (“Novyx”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of individuals who visit our website, communicate with us, or interact with our services online. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related digital platforms.

This policy applies solely to information collected through our website and digital communications and does not apply to medical information collected through clinical consultations or treatment processes.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when interacting with our website. This may include:

• Name
• Email address
• Phone number
• Geographic location
• Information submitted through contact forms
• Information submitted through consultation request forms
• Communications sent through email or website messaging tools

This information is typically collected when you:

• Submit a consultation request
• Contact us through the website
• Subscribe to educational content
• Request information about services
• Engage with marketing communications

We collect only the information necessary to respond to inquiries and provide requested information.

1.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically through analytics tools and similar technologies. This information may include:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on pages
• Referral sources
• Geographic region
• Website interaction data

This information is collected for website performance monitoring, security purposes, and to improve the user experience.

2. Important Medical Information Notice

Our website does not collect, store, or process medical records or protected health information (PHI).

Medical consultations, medical histories, diagnostic information, and treatment data are handled exclusively through secure clinical systems and are subject to separate healthcare privacy standards.

Any information submitted through the website should be limited to general inquiries and consultation requests. Visitors should not submit sensitive medical information through website forms.

3. Use of Your Information

We may use the information collected for the following purposes:

• Responding to inquiries and consultation requests
• Providing requested information about services
• Scheduling consultations
• Delivering educational content
• Improving website performance and usability
• Monitoring website security
• Conducting internal analytics
• Delivering marketing communications where consent has been provided

Information may also be used to analyze website usage patterns in order to improve our services and digital communication strategies.

4. Marketing Communications and Compliance

Novyx complies with applicable electronic communications regulations, including:

• Canada’s Anti-Spam Legislation (CASL)
• The CAN-SPAM Act (United States)
• General Data Protection Regulation (GDPR) where applicable

If you choose to receive marketing communications, newsletters, or educational materials, you may receive email communications related to:

• Educational content
• Service updates
• Event announcements
• News related to regenerative medicine

You may withdraw consent at any time by:

• Using the unsubscribe link provided in any email
• Contacting us directly

We maintain systems to ensure that marketing communications are sent only where appropriate consent has been obtained or where permitted by applicable law.

5. Marketing Automation and Third-Party Tools

Our website may utilize marketing automation and analytics platforms to manage communications, measure engagement, and improve service delivery.

These platforms may include tools used for:

• Email marketing automation
• Customer relationship management (CRM)
• Website analytics
• Advertising performance measurement
• Lead management systems

Such platforms may process information such as:

• Email engagement data
• Website interaction data
• Form submissions
• Campaign interaction metrics

All third-party service providers used by Novyx are required to maintain appropriate privacy and security safeguards consistent with applicable privacy laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used for:

• Website performance optimization
• Analytics tracking
• Advertising measurement
• User preference storage

Visitors may choose to disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

7. Disclosure of Information

Novyx does not sell or rent personal information to third parties.

Information may be disclosed only under the following circumstances:

• To trusted service providers assisting in website operations
• To marketing platforms used to deliver requested communications
• When required by law, regulation, or legal process
• To protect the security and integrity of our systems

Any third parties receiving data are required to maintain appropriate confidentiality and security standards.

8. Data Security

We implement appropriate technical and organizational safeguards to protect information collected through our website.

These safeguards may include:

• Secure hosting environments
• Encrypted data transmission
• Access controls
• Monitoring for unauthorized activity

While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. International Data Transfers

Depending on the technologies used to operate our website, personal information may be processed in jurisdictions outside of your country of residence.

When this occurs, we take appropriate steps to ensure that data is handled in accordance with applicable privacy regulations.

10. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights related to your personal information, including the right to:

• Request access to personal data we hold
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent to marketing communications
• Request restrictions on certain processing activities

Requests related to personal information may be submitted using the contact information below.

11. Third-Party Websites

Our website may contain links to third-party websites or external platforms. Novyx is not responsible for the privacy practices or content of those external websites.

Visitors are encouraged to review the privacy policies of any external sites they access.

12. Changes to This Privacy Policy

Novyx reserves the right to update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology.

The updated policy will be posted on this page with the revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy or the handling of personal information, please contact:

Novyx

400 South Fourth Street, Suite 540
Las Vegas, NV 89101

Email: communications@novyxcare.com

Phone: 1 702 812 1972